DELIVERY & RETURN

DELIVERY

 

Domestic Shipping

 


We are from Germany, by the way. You are too? 

Great, because shipping costs within Germany are just 4,90 €.

 

Free shipping on all orders over 150€.

 

Meet us in our Atelier in Stuttgart and you will also save the delivery costs.

 

Clara Carlier 

Schwabstraße 38A

70176 Stuttgart, Germany

International Shipping

 

We ship to the following countries:

ZONE 01 shipping costs: 10,00 euro 

Austria

Belgium

Denmark (besides Färöer and Greenland)

France (besides overseas territories)

Netherlands (besides overseas territories)

Poland

 

ZONE 02 shipping costs: 14,00 euro 

Czech Republic

Estonia

Finland (besides Äland Islands)

Greece (besides Athos)

Hungary

Ireland

Italy (besides Livigno, Vatican City, San Marino)

Latvia

Lithuania

Luxembourg

Malta

Monaco

Portugal (besides Azores and Madeira)

Romania

Slovakia

Slovenia

Spain (besides Canarian Islands, Ceuta, Melilla)

Sweden

ZONE 03 shipping costs: 20,00 euro 

Norway

Switzerland

United Kingdom

ZONE 04 shipping costs: 28,00 euro

USA

ZONE 05 shipping costs: 39,00 euro

worldwide

 

 

Taxes and Customs

 

We do not cover costs for taxes, duties or customs.

These are in the responsibility of the receiver and due upon receiving your package in the country of destination.

 

RETURN

 

Studio Avì happily accepts unworn, unwashed and unaltered items which you don’t fits, or you don´t like. Please make sure to leave the original tags attached and to fill in the return form for a full refund. 

 

You have 14 days to decide and return from the day you received your items. The return shipping costs are payed by you.

 

Or meet us in our Atelier in Stuttgart and you will also save the delivery costs.

Studio Avì 

Clara Carlier 

Schwabstraße 38A

70176 Stuttgart, Germany

 

Return process

 

It’s very simple but will be covered by you

 

1. Please check the return form we added to your package, fill in the requested information.

 

2.  Send the return box (including return form) back to us to be safe about the  

    return, please use a shipping service with tracking number and insurance    

    to make sure that the parcel reaches us. 

 

3. As soon as we receive the package, the money will be refunded the same 

   way you paid your order. Please be aware that this process can take up to  

   two weeks.

 

 

Return Address


 

Studio Avì 

Clara Carlier 

Schwabstraße 38A

70176 Stuttgart, Germany

 

Send us an e-mail to studioavi.store@gmail.com if you need assistance.